FAQ's

What is home health care?

Why home health care?

What types of health care can be provided at home?

Who pays for home health care?

What if I have a problem at night or on the weekend?

Do I need a physician's orders for home health care?

How does Monarch Home Healthcare Agency ensure quality care in the home?

How would I arrange for Home Health Services?

What would make me eligible for home health services?

What types of conditions would indicate a need for home health care?

What are the benefits of home health care?

 

What is home health care?

Home health care is a service that permits patients to receive quality health care in the privacy and comfort of their homes.

Why home health care?

Home health care is a cost-effective option for receiving health care services. Returning to one's home and family may speed recovery and can improve the quality of life for both patient and family or caregiver.

What types of health care can be provided at home?

Many medical conditions that previously required hospitalization can safely be treated in the home. Monarch Home Healthcare Agency offers these basic services:

  • Skilled nursing care, including skilled nursing visits for Wound Care, Diabetic Care, Orthopedic Care, Cardiovascular Care, Pulmonary Care, Catheter Care and patient and family teaching.
  • Rehabilitation therapies, including physical therapy, occupational therapy and speech therapy.
  • Medical social work.
  • Certified Nurse Assistants for activities of daily living services.
  • Physician's house calls. Doctor's can visit patient in their home for any medical need.
Who pays for home health care?

Most health insurance companies, Medicare, Medicaid, Medicare HMOs, Worker's compensation pay for home health care. Some insurance providers do not cover all home health services. Patient will be responsible for the payment of services or balance that your insurance did not cover. Monarch Home Healthcare Agency staff will verify health coverage for the patient before start of care.

What if I have a problem at night or on the weekend?

Monarch Home Healthcare Agency has a registered nurse on call 24 hours a day, seven days a week for urgent needs.

Do I need a physician's orders for home health care?

Yes. All health care provided in the home is under the direct order and supervision of the patient's primary care physician. Some medical supplies do not require a physician's order and are available for direct purchase by the patient.

How does Monarch Home Healthcare Agency ensure quality care in the home?

Providing continuous, quality care to our patients is paramount to all we do. All patients receive a patient satisfactory survey that is incorporated into our ongoing evaluation process to improve patient satisfaction. If you need help, call us for immediate assessment at (972) 629-6158 or (469) 363-4030.

How would I arrange for home health services?

Anyone is eligible for a free Home Health evaluation to determine their need for services. If appropriate, your physician would need to request Home Health Services on you behalf.

What would make me eligible for home health services?

In order to receive Home Health Care you must be homebound. This means you must experience a taxing effort to leave the home. Absences from the home should be for short periods and infrequent. The care you require must be skilled in nature. This means the care you receive can be delivered only by a skilled medical professional.

What types of conditions would indicate a need for home health care?

Patients with one or more of the following conditions may be eligible for Home Health services:

  • New surgical procedure.
  • New or change in your medical diagnosis.
  • Difficulty walking, transferring, or performing regular daily activities.
  • New or changed medication
  • Problems with talking or swallowing.
  • New medical equipment such as oxygen, a walker, blood sugar meter, etc
  • New or changed caregiver
What Are The Benefits of Home Health Care?
  • Care is provided in the privacy and comfort of your home.
  • Twenty-four hour access to a skilled nurse.
  • No Medicare co-pay.
  • All services are coordinated with your physician(s).
  • Shorter recovery time.
  • Excellent patient satisfaction survey results.
  • Licensed and Certified
Monarch Home Healthcare Agency

Contact Information

Phone: (972) 629-6158
Mobile: (214) 815-0339
Fax: (972) 629-6246
Email: monarchha@yahoo.com

In Home Services Available

  • Skilled Nursing Care
  • Home Health Aide Services (CNA)
  • Physical,Occupational and Speech Therapy
  • Rehabilitation Services
  • Medical Social Services
  • Nutrition Counseling
  • Private Duty Services

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